Returns & Exchanges
At Aghanoor Bridal, we take pride in the craftsmanship of our couture pieces and strive for absolute customer satisfaction. Due to the bespoke nature of bridal wear, we offer a streamlined exchange process for items that meet our quality standards and return eligibility.
Initiate Request
Contact our concierge team at support@aghanoorbridal.com within 48 hours of delivery to report any issues with your order.
Quality Assessment
Provide detailed photographs of the garment, ensuring original tags and security seals remain intact for our verification team to review.
Secure Packaging
Once approved, place the unworn bridal attire back in its original luxury packaging to ensure it is protected during transit.
Return Shipment
Ship the item back to our atelier using a tracked courier service; once received and inspected, we will process your exchange or store credit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing